Privacy Policy

1. Introduction

Welcome to Harris Collective. This policy outlines how we collect, use, and protect your data when you use our website and the Arketa platform to book classes, manage your subscription, and view on-demand content.


2. Data We Collect

To provide our subscription service, we collect:

Identity Data: Name and contact details.

Financial Data: Payment card details (processed securely via Arketa’s integrated payment gateways; we do not store your full card details ourselves).

Health Data: Any physical conditions or injuries you disclose via our Health Declaration (PAR-Q).

Usage Data: Records of classes you attend and videos you watch.


3. How We Use Your Data

We process your data under the following legal bases:

Contract: To manage your membership, process payments and provide access to Zoom/On-Demand video content.

Consent: For processing health information and sending marketing emails (which you can opt out of at any time).

Legal Obligation: For tax and accounting purposes.


4. Third-Party Service Providers

We share your data with specific providers to run the business:

Arketa: Our studio management platform which hosts your account and payment portal.

Zoom: To facilitate live-streamed classes.

Payment Processors: To securely handle your monthly subscription.


5. Cookie Policy

Our website and the Arketa booking interface use cookies to function.

Essential Cookies: These are strictly necessary to keep you logged into your account, secure your payment session, and allow you to view the on-demand video player.

Performance Cookies: These help us understand how users interact with our booking pages so we can improve the experience.

Preference Cookies: These remember your login details for your next visit.


6. Video Recordings

Live classes are recorded for our on-demand library. By participating in a live Zoom session with your camera enabled, you consent to your likeness being captured. You may participate with your camera off if you wish to remain anonymous.


7. Your Rights (UK GDPR)

You have the right to access, correct, or delete your personal data. You may also withdraw your consent for us to hold your health data, though this may limit your ability to participate in certain classes safely. Please email info@harriscollective.co.uk for any requests about your personal data.

8. Changes to this Privacy Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices, platform updates (via Arketa), or for other operational, legal, or regulatory reasons.

  • Notification: If we make significant changes to how we handle your personal data, we will notify you by posting the new Privacy Policy on this page and, where appropriate, sending you an email notification.
  • Review: We encourage you to review this policy periodically to stay informed about how we are protecting your information. The "Last Updated" date at the bottom of this policy will indicate when the latest changes were made.