Important Info

All our classes are recorded for the on Demand Section but do not feature our members, it is only your tutors who can be seen.

We are a family business and proud of it. However, there are times when live classes can be effected by out of work matters. We will always try to pre record a live class that cannot be taken but in come cases, a class may have to be cancelled all together.

This is my least favourite topic. Ever.

Our platform is run by a mostly efficient system by the provider Arketa. Whilst most of time we see a fluid experience for our members, bugs, glitches and ‘back of house’ problems do and will arise.

These issues will be reported to the help desk and ironed out as soon as we possibly can. In some cases, this can take a good few days, sometimes longer.

As previously mentioned, our family run business has tutors who also have families and social lives.

We are ALL fully committed to training you all for as much of the year as we can. Like all of us in life though, we will need to take breaks here and there. (Especially during school holidays :)

Myself, my wife Laura and our amazing tutors will always do our best to guide you during live and on demand classes.

We often will give out, off the cusp tips and tricks to do with movement, nutrition and various fitness topics.

Please bear in mind that whilst we would love to answer 1 to 1 questions on various fitness matters, we simply cannot manage a service where members contact tutors directly by either email or phone.

We will do what we can to answer your emails and written questions but with the number of members we have, it is difficult to respond quickly or at all in some cases.